Transcend Wellness LLC Cancellation and Refund Policy
At Transcend Wellness LLC, we value your time and commitment to your personal growth and well-being. To ensure the highest quality of service for all our clients, we have established the following cancellation and refund policy:
Cancellation Policy
24-Hour Advance Notice
We require 24-hour advance notice for all cancellations or rescheduling of appointments. This policy allows us to offer the appointment slot to other clients who may be waiting for our services.
Late Cancellations and Missed Appointments
If you miss your appointment, cancel or change your appointment with less than 24 hours’ notice, the full-service fee will be charged to you.
Refund Policy
Pre-paid Appointments
If you have pre-paid for your appointment and cancel with less than 24 hours’ notice, the payment cannot be applied to another appointment and is non-refundable.
Unpaid Appointments
If you have not pre-paid and cancel with less than 24 hours’ notice or miss your appointment, the full-service fee must be paid prior to your next scheduled appointment.
Exceptions
We understand that emergencies can occur. In case of a genuine emergency, please contact us as soon as possible. Exceptions to this policy may be made at the discretion of Transcend Wellness LLC management.
Our Commitment
We strive to always provide you with the highest level of service and support. This cancellation policy helps us maintain the quality of our services and ensures fair access for all our clients.
Agreement
By scheduling an appointment with Transcend Wellness LLC, you acknowledge that you have read, understood, and agree to this cancellation and refund policy.
We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for choosing Transcend Wellness LLC for your personal growth and wellness journey.
Last Updated: March 26, 2025