Transcend Wellness LLC Privacy Policy
Transcend Wellness LLC (“we,” “our,” or “us”), owned and operated by Chris and Rebecca Carpentier, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
We may collect the following types of information:
- Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Payment information
- Non-Personal Information
- Browser type
- IP address
- Device information
- Usage data
Sensitive Information
We may collect information related to your health or spiritual practices, which may be considered sensitive. We only collect this information with your explicit consent and for the purpose of providing our services.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services.
- To notify you about changes to our services
- To allow you to participate in interactive features of our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our services
- To detect, prevent and address technical issues.
- To fulfill any other purpose for which you provide it.
We will not sell, distribute, or lease your personal information to third parties unless we are required by law. We may use your personal information to send you promotional information about product information, workshop information and third parties which we think you may find interesting.
Disclosure of Your Information
We may disclose your information to:
- Service providers and other third parties we use to support our business.
- Fulfill the purpose for which you provide it.
- Comply with any court order, law, or legal process, including responding to any government or regulatory request.
- Enforce or apply our terms of use and other agreements.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Transcend Wellness LLC, our customers, or others.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information.
- The right to correct or update your personal information.
- The right to delete your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to data portability.
To exercise these rights, please contact us using the information provided in the “Contact Us” section.
Children’s Privacy
Our services are available to general audiences, including children under 13 years of age with verifiable parental consent. While we do not intentionally collect personal information from children under 13 without parental consent, we recognize that children may access our services with proper authorization.
Collection of Information from Children
We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have inadvertently collected personal information from a child under 13 without proper consent, we will take steps to delete that information as quickly as possible.
Parental Consent and Access
For children under 13 to access our services, we require verifiable parental consent. Parents or guardians must provide consent before we collect, use, or disclose any personal information from children. We will only collect information that is reasonably necessary for the child to participate in our activities.
Rights of Parents
In accordance with the Children’s Online Privacy Protection Act (COPPA), parents or guardians of children under 13 have the right to:
- Review the personal information collected from their child
- Request the deletion of their child’s personal information
- Refuse further collection or use of their child’s personal information
- Agree to the collection and use of their child’s information, but not allow disclosure to third parties unless required by law
- Revoke their consent and delete their child’s information at any time
Safety Measures
We have implemented measures designed to protect children’s privacy, including:
- Limiting the collection of personal information from children to what is reasonably necessary for participation in our activities
- Obtaining verifiable parental consent before collecting personal information from children
- Providing parents with the ability to review, delete, and control the use of their children’s personal information
- Maintaining reasonable procedures to protect the confidentiality, security, and integrity of children’s personal information
Parental Supervision
We encourage parents to supervise their children’s online activities and to help us protect their privacy by instructing them never to provide personal information on our platform or any other site without parental permission.
Changes to Children’s Privacy Policy
We may update our Children’s Privacy Policy from time to time. We will notify parents of any material changes by posting the new Children’s Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.
If you are a parent or guardian and believe we may have collected information about a child under 13 without your consent, or if you have any questions about our Children’s Privacy Policy, please contact us using the information provided in the “Contact Us” section.
Cookie Policy
What Are Cookies
Cookies are small pieces of data stored on your device (computer or mobile device) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: These are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
- Functionality Cookies: These allow the website to remember choices you make (such as your language preference) and provide enhanced, more personal features.
- Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: These are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
Your Choices Regarding Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
For more information about the cookies we use, please contact us using the information provided in the “Contact Us” section.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Links to Other Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Transcend Wellness LLC
Email: chriscarpentier333@gmail.com
Phone: 713-303-7107
Last Updated: March 26, 2025